Privacy Policy

Last updated: July 24, 2026

QGO Business is operated by HONGKONG QGO BUSINESS CO., LIMITED (“QGO”, “we”, “us” or “our”).

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you use the QGO Business website, submit an enquiry, communicate with us, receive a proposal, make a payment or use our services.

1. Data Controller

The data user or controller responsible for the personal data described in this Privacy Policy is:

HONGKONG QGO BUSINESS CO., LIMITED

Registered Address:
ROOM D, 13/F, SUN FAI COMMERCIAL CENTRE
576 RECLAMATION ST
MONG KOK
HONG KONG

Email: contact@qgobusiness.com

2. Personal Data We May Collect

Depending on your interaction with us, we may collect:

  • name;
  • company name;
  • job title or business role;
  • business email address;
  • telephone or WhatsApp number;
  • nationality or country of residence where relevant;
  • project, product and industry information;
  • travel cities, dates and visitor numbers;
  • factory, supplier and meeting requirements;
  • proposals, agreements and project instructions;
  • billing and invoice information;
  • payment status and transaction references;
  • communications by email, WhatsApp, forms or telephone;
  • service feedback;
  • website usage, browser, device, IP and security log information; and
  • other information you choose to provide.

We ask you not to provide sensitive personal data unless it is reasonably necessary for the relevant service and specifically requested.

3. How We Collect Data

We may collect personal data directly from you, from your company or authorised representative, through website enquiry forms, through email, WhatsApp or telephone communications, through proposals, agreements and invoices, through payment, hosting, email or CRM service providers, from business partners acting on your instructions, and from publicly available business sources where relevant to a project.

4. Purposes of Use

We may use personal data to:

  • respond to enquiries;
  • understand project requirements;
  • prepare proposals, agreements and invoices;
  • verify identity and protect private invoice links;
  • coordinate business visits, meetings and local services;
  • communicate with factories, suppliers and service providers;
  • process and verify payments;
  • maintain project, accounting and customer service records;
  • provide support;
  • prevent fraud, misuse and security incidents;
  • comply with legal, regulatory, tax and accounting obligations;
  • establish, exercise or defend legal claims;
  • improve our website, services and internal processes; and
  • send marketing communications where permitted and consented to.

We will not use personal data for a new unrelated purpose without appropriate notice or consent where required.

5. Required and Optional Information

Some information is required for us to prepare or perform a service. If required information is not provided, we may be unable to assess a project, issue a proposal or invoice, confirm service feasibility, coordinate a visit, process a payment or provide the requested support.

Optional information is identified where reasonably practicable.

6. Sharing of Personal Data

We may share relevant personal data with QGO employees and authorised contractors, drivers, interpreters and local coordinators, hotels, venues and transport providers, factories, suppliers and meeting contacts, payment processors, banks and fraud prevention providers, website hosting, WordPress, WooCommerce, email, form and CRM service providers, professional advisers, auditors, insurers and legal advisers, government, regulatory, law enforcement or judicial authorities where required, and a purchaser, successor or restructuring party in connection with a lawful business transaction.

We limit disclosure to information reasonably necessary for the relevant purpose. Independent third parties may process personal data under their own privacy policies.

7. International Transfers

QGO works with overseas clients and China-side service providers.

Personal data may therefore be accessed, stored or processed in Hong Kong, Mainland China, the United States, the United Kingdom or other locations where our clients, hosting providers, payment processors, contractors or service providers operate.

Where appropriate, we use contractual, technical or organisational measures to protect personal data transferred across borders.

8. Payment Data

Payments are processed through approved payment gateways, banks or payment service providers.

QGO does not intend to store full payment card numbers, card security codes or online banking passwords on its WordPress website.

Payment providers may collect and process payment information under their own terms and privacy policies.

We may retain transaction references, payment status, amount, currency, invoice details and records needed for accounting, fraud prevention and dispute handling.

9. Cookies and Technical Data

The website may use cookies or similar technologies required for website operation, security, session management, private order and email verification, form processing, fraud prevention, performance and analytics where enabled.

Essential cookies may be required for secure website and payment functions. Where legally required, non-essential analytics or marketing cookies should be used only after appropriate consent.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, project delivery, customer service, accounting and tax records, dispute resolution, fraud prevention, legal compliance, and the establishment, exercise or defence of legal claims.

Retention periods may vary according to the type of information and applicable legal requirements. When data is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

11. Data Security

We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration, disclosure and destruction.

Measures may include access controls, secure invoice links, email verification, encryption, software updates, backups, logging and restrictions on staff or contractor access.

No internet transmission or storage system can be guaranteed to be completely secure.

12. Direct Marketing

We will use personal data for direct marketing only where permitted by applicable law. Where consent is required, we will seek an informed indication of consent or no objection before using personal data for direct marketing.

You may opt out of marketing communications at any time by using an unsubscribe method provided in the message or contacting contact@qgobusiness.com.

Opting out of marketing will not prevent service, project, invoice or payment communications that are necessary for an existing relationship.

13. Access and Correction

You may contact us to ask whether we hold personal data about you and to request access to or correction of that data, subject to applicable law.

Requests should be sent to contact@qgobusiness.com. Please include sufficient information for us to identify the relevant records and verify the request.

We may request identity verification and may charge a fee where permitted by law and not excessive. Depending on your location, you may have additional legal rights concerning deletion, restriction, objection, portability or withdrawal of consent.

14. Data Provided About Other People

If you provide personal data about another person, you confirm that you are authorised to do so and that the person has been informed of the relevant use and disclosure.

15. Children

QGO Business services are intended for adult business users and business travellers.

The website is not directed to children, and we do not knowingly seek to collect personal data from children without an appropriate lawful basis and, where required, parental or guardian involvement.

16. Third-Party Websites

The website, invoices or communications may contain links to third-party websites or services.

QGO is not responsible for the privacy practices, security or content of independent third parties. You should review the relevant third-party privacy policy before providing personal data.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations or business practices.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate additional notice.

18. Contact and Complaints

Questions, access or correction requests and privacy complaints may be sent to:

QGO Business
Operated by HONGKONG QGO BUSINESS CO., LIMITED
Email: contact@qgobusiness.com
WhatsApp: +44 7568 269564

Registered Address:
ROOM D, 13/F, SUN FAI COMMERCIAL CENTRE
576 RECLAMATION ST
MONG KOK
HONG KONG

We will review privacy enquiries and complaints within a reasonable time.

19. Applicable Law

This Privacy Policy is intended to reflect the requirements of the Hong Kong Personal Data (Privacy) Ordinance and other applicable privacy laws.

Nothing in this Privacy Policy limits any data protection right that cannot lawfully be limited.